ECM Connectors, Helpdesk – Client Support
ECM Connectors, Helpdesk – Client Support connectors between Enterprise Content Management [“ECM”] Platforms and WordPress together with Get Awesome Support. This page is quite different from the first four in our series as it targeted at IT Departments and those individuals that are directly involved in “architecting” platform solutions for business operations and workflow. The items on this page at the tools we as exceptionally tech-savvy CPA’s specify for our clients and their website development and design teams to build the back end functionality into websites
It is one of the reasons that we always tell people that ask that our site has incredible horsepower under the hood, but looks like an ape designed it with crayons.
PAY VERY CLOSE ATTENTION-IF YOU DON’T KNOW WHAT YOU ARE DOING, DO NOT TOUCH THE PLUG-INS ON THIS PAGE. AT THE VERY LEAST MAKE DAMN SURE YOU BACK UP YOUR INSTALL BEFORE YOU FOOL AROUND. THE ITEMS ON THIS PAGE ARE VERY POWERFUL TOOLS, BUT YOU WILL IMPLODE YOUR WEBSITE IF YOU DON’T KNOW WHAT YOU ARE DOING.
We can’t begin to say enough good things about getting Awesome Support, it’s awesome, and for this site, it provides our FAQ’s, ticketing system, support portal and numerous other functions. Out of > $200K we spent on SaaS and IT in 2017, the $500 or so we spent on this product was the best investment we ever made. Go to the site, read carefully, and then buy this rather than Salesforce Service Cloud or Zendesk, particularly when you look at their newest offerings which you can find here. You can see the Agency Bundle here.
A detailed list of available add-ons appears below.
Get Awesome Support has finally smartened up [we tortured them relentlessly during our build out. And now has what they call Enterprise Packages.
Prior Post – Workflow with Google Forms Wufoo